CENTRE FOR EMOTIONAL INTELLIGENCE

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IILM CEI focus is on spreading positivity, happiness and preventing mental health issues/problem in the society. This center is unique in its approach and application of Emotional Intelligence (EI) to all age groups for healthy and happy life. Scientific evidence indicates that emotions drive and fuel the life with positive energy, enthusiasm and well-being effecting emotions drive learning, decision-making, creativity, relationships, and health. EI is a critical skill to understand and manage self and others to ensure higher performance at the workplace.

Who we are

Today we are living in a dynamic and complex environment. In this situation of increased complexity and change, there has been a re-examination of the factors contributing to personal and professional effectiveness. Increasingly, the older notion of intelligence and technical competence being the sole predictors of effectiveness is being contested. Some interesting new ideas in this regard are the concepts of Multiple Intelligence put forth by Howard Gardner and Emotional Intelligence popularized by Daniel Goldman. These broader forms of intelligence have been found to be useful in multitude of situations, including jobs. Emotional Intelligence relates to – sensitivity to and management of self-in relationships. Empirical evidence has suggested that Emotional Intelligence (EI) competencies are at the heart of effective personal and workplace relationships and performance. Given this interest in emotional intelligence and the wide spread recognition of its salience in enhancing success and wellbeing, IILM centre for Emotional Intelligence has been established to support and develop emotional competencies amongst all generations.

What we do

The Centre for Emotional Intelligence conducts research and supports people of all ages to develop emotional competencies. Through personal coaching and training lead to improvements in emotional skills, personal effectiveness, and well-being in organizations, academia and schools. Finally the Centre will use the power of emotions to create a healthier, productive, and sustainable society, today and for future generations.
We offer EI Assessment, workshops, coaching for the following:

  • Enhancing relationships at schools – Working with Counsellors, Teachers & Parents
  • Fostering Healthy Workplace Engagement with EI – MNCs and PSUs
  • Creating a space for nurturing the youth – Working with College faculty
Vision

To Create Healthy and Compassionate Society by Using the Power of Emotions

Mission

Educate and train people to develop and apply their emotional intelligence for happy, successful, enriching and fulfilling life. To disseminate the scientific knowledge of E.I for well-being, trusting and sustainability of our society.

Objectives
  • To simplify and translate leading edge science into practical, applicable skills for improving the quality of life.
  • To help regulate emotions in everyday life for positive outcome.
  • To learn how to use emotions intelligently for positive change and positive outcomes in life.
  • To learn E.I as critical skills for peak performance and prevention of mental health issues/problem
  • To conduct pre and post EI assessment for need based training.
  • Develop evidence based intervention program
  • To provide one to one coaching/ counselling help to enhance Emotional competence
Core Functions
  • E.I and Behavioural skills training in School, College, Corporate, Government, Public, Private Sector, Sports Organization, Police and Paramilitary Force.
  • Assessment and develop a intervention based on Individualized Action Plan (IAP).
  • Research and Consultancy Academics (Professional online courses)
  • Collaboration with centres/institutions/universities for spread scientific EI information to society at large
Outcome
  • We Create Emotionally Intelligent Families/Schools/Colleges/Workplace
  • Emotions matter to mind behaviour for happy life
Past Events

Earth-Savior_2The Department of Psychology organized a visit to The Earth Savior’s Foundation, Bandhwari Village on 22nd March 2024 to provide the students with an opportunity to understand the importance of social responsibility and to witness the commendable work being done by non-profit organizations in our community. The Earth Saviors Foundation is a Non-Governmental Organization dedicated to serving humanity and preserving the environment, founded by Ravi Kalra in 2008. The foundation focuses on various social causes including rescuing and rehabilitating destitute individuals, providing medical aid to the underprivileged, and promoting environmental sustainability.

Earth-Savior_1Upon arrival, the students were warmly welcomed by the staff members of the Earth Saviors Foundation. An introductory session provided insights into the foundation’s mission, vision, and ongoing projects at the NGO. Students were given a guided tour of the facilities, including the shelter homes and the medical center. They witnessed the firsthand living conditions of the residents and learned about the challenges faced by marginalized communities.

An expert lecture on ‘Emotional Safety’ was organized by the Department of Psychology, IILM School of Liberal Art & Social Sciences for BA second semester students by Ms. Amarpreet Kaur Bakshi, Founder & Psychologist at the Counselling Room & Consultant Psychologist, Sahota Super Specialty Hospital, Kashipur. The lecture was thoughtfully crafted to provide comprehensive insights into the concept of emotional safety and its profound implications within various interpersonal and professional contexts.

Beginning with an engaging introduction, Ms. Amarpreet elucidated the significance of emotional safety in fostering healthy familial relationships, promoting well-being, and enhancing overall psychological resilience. Drawing upon a diverse range of theoretical frameworks and empirical research findings, the lecture delved into the intricate dynamics of emotional safety, encompassing aspects such as trust, empathy, communication, and boundary-setting.

Utilizing real-life examples and interactive exercises, the expert adeptly facilitated a stimulating learning environment, encouraging active participation and critical reflection among the students. Through insightful discussions and case studies, students gained a nuanced understanding of the multifaceted nature of emotional safety and its pivotal role in shaping individual behavior and interpersonal dynamics. By exploring practical strategies for cultivating emotional safety both personally and professionally, students were equipped with valuable insights and tools to navigate complex social environments with confidence and resilience.

Overall, Ms. Amarpreet’s expert lecture on “Emotional Safety” proved to be an enriching and enlightening experience for the second-semester psychology students of IILM University, empowering them with a deeper understanding of this fundamental aspect of human experience and its profound implications for collective well-being.

Sleep-Awareness-Session_1To make people aware of the importance of sleep and the Sleep Awareness Week (10th – 16th March, 24), a group of students pursuing the Masters of Psychology conducted a Sleep Awareness Workshop, titled “Chain se sonahai to jaagjao”. The workshop was conducted on 05th March, 2024. A teaser video of the workshop was released two days prior. The video invited the students and faculty members, showing the workshop as a breaking news. The workshop started with a brief introduction of The Sleep Awareness Week and a meditation session conducted by Nitisha Subba to help participants relieve stress and be able to enjoy the same. After meditation, Ankita Chatterjee introduced sleep and its importance from a psychological point of view. To make it more interactive and friendly, the workshop was then followed by a “Mood Board” activity by Elisha Nongrum.

Divided the class in groups of 4-5 people who together created their own vision boards using pictures to express their ideas of the bedrooms and comfort. Nara Shivani explained the science behind sleep including topics like anatomy of sleep and sleep hygiene. The class was also asked to attempt the Sleep Quality Scale (SQS) a day before the workshop. The results of the tests were calculated the same day. Post Nara’s presentation, Breetika Gope Chowdhury discussed the results and statistics of the test attempted by the students, and how they should work on their sleep schedules. After this, a dance activity was conducted by Chetna Walecha to make everyone understand ‘how our body gets tired after physical activities and automatically move towards better sleep’. The workshop was concluded by a small gift for each participant. The gift included a bookmark that said ‘promise yourself better sleep’, along with a few tips to improve sleep cycle. It also included an Organic’s Honey and Ginger Chamomile tea bag that helps in getting better sleep. In conclusion, it was a successful workshop as it was not just informative but also quite interactive. The workshop highlighted the importance of good sleep hygiene.

Gratitude-Creations-Showcase_1In recognition of Stress Awareness Month, the Department of Psychology, IILM University, Gurugram organized a special event titled “Gratitude Creations Showcase” for the students of MA psychology on 19th April as a part of the course module-Psychological Well-being Dr Aanchal Chaudhary, Assistant Professor, Department Of Psychology.

This event aimed to promote mental well-being among students by fostering gratitude, positive expression, and community engagement. Through various activities such as poetry recitations, sharing gratitude journals, crafting, and interactive games like gratitude scavenger hunt and bingo, students were encouraged to reflect on and express gratitude as a means to alleviate stress and promote resilience. The primary objective of the Gratitude Creations Showcase was to provide students with a platform to explore and express gratitude creatively, thereby enhancing their mental health and well-being. Additionally, the event aimed to raise awareness about the importance of gratitude practices in mitigating stress and fostering a positive outlook on life.

The event commenced with students presenting original or curated poems centered around the theme of gratitude. Through their poetic expressions, the students conveyed heartfelt emotions and reflections on moments of gratitude in their lives. Following the poetry session, students had the opportunity to share excerpts from their gratitude journals which they were asked to maintain from the start of the semester. This segment allowed individuals to reflect on and articulate their appreciation for the simple joys, blessings, and positive experiences they encountered daily.A hands-on craft activity was organized, wherein participants created gratitude-themed artworks. Students created colorful stars, which served as visual reminders of the things they were grateful for, encouraging them to focus on the positive aspects of their lives. The interactive gratitude scavenger hunt added an element of excitement and collaboration to the event. Students embarked on a quest to discover and document instances of gratitude in their surroundings, fostering mindfulness and appreciation for the present moment.

The Gratitude Creations Showcase served as a meaningful and enriching endeavor to promote mental well-being during Stress Awareness Month. By providing students with a platform to explore and express gratitude creatively, the event contributed to fostering a positive and resilient campus community. Moving forward, continued efforts to integrate gratitude practices into daily life can further enhance the overall well-being of individuals within the institution.

CC_1The Department of Psychology, Social of Social Science and Liber Arts organized a session in collaboration with India Diversity Forum – College Connect. There were facilitators from IDF, Ms. Nidhi Popli & her team and Industry expert Ms. Neha Aggarwal from Hitachi. The event was organized on 1 December 2023 at IILM University for the students of Psychology and BBA. The intent was to talk about diversity, inclusion and equity that are prime focus of IDF and are essential aspects that are taken into account by national & multinational organizations. The session was attended by around 50 BA and MA students of Psychology, BBA and Faculty members.

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This workshop aims to equip faculty members with essential skills to identify and assist students dealing with grief, panic attacks, and suicidal thoughts. We aim to foster a supportive environment that prioritizes student well-being and academic success. The workshop as discussed in the aim focused on providing awareness and skills for professors and administrative members of the university to assist a student going through mental health problems. The flow of the workshop was as following –

1. Emotional Expression Activity: The workshop began with an interactive activity that demonstrated how individuals express emotions differently, setting the stage for understanding the uniqueness of mental health experiences.

2. Educational Sessions: Participants engaged in informative sessions covering the recognition and appropriate response to mental health emergencies. Real-life case studies and interactive discussions enhanced the learning experience.

3. Self-Care Emphasis: The workshop concluded with a focus on self-care, highlighting the importance of maintaining one’s own well-being to effectively support others in distress.

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ei_e1The Department of Psychology, Social of Social Science and Liber Arts organized a session on Suicide Prevention “You Matter”, in collaboration with Rajbala Foundation on 14 September 2023 at IILM University for the students of Psychology. The intent was to talk about the sensitive issue and enable the students, the upcoming psychologist to learn the skills needed to be able to manage such situations and concerns. The session was attended by BA and MA students of Psychology and Faculty members. The resource person for the session was Mr. Satish Kaushik, Founder Rajbala Foundation. He is a Happiness Coach and works in the field of mental health and well-being. The motive is to spread awareness and reach out to people in need to mental health support and break the myths associated with Mental Health.

ei_ee1This was a simple and great way to understand ourselves through colours, decode our emotions and reflect on our inner self to develop a strong relationship with self and others, enhance our concentration. The session was conducted by Dr. Megha Kochhar, Industrial Psychologist & Art Therapist. Students opened up to their suppressed feelings of self which made the workshop a success. Happy Leaning gave a sense of direction to our students.

ei_e11Many of the students find dissertations in the last year to be scary. You might even feel stuck and uncertain at this time but there is no need to worry now that the Department of Psychology at IILM University, Gurugram organized an interactive workshop on Research process and design.

Resource Person: Session was conducted by Assistant Professors – Ms. Charvi Tandon & Mr. Shivam.

ei_ee11Training on Emotional Intelligence highlighting Self-awareness, self-regulation, empathy and relationship management was conducted for all the non-teaching staff. The session was interactive and very well received by all.

ei_ee222Talk by Ms. Tanu Vatsa who is an ICF certified Life coach. Ms Vatsa delivered a talk on Mental Health and Well-being. She is a representative of Crrescita, an NGO that has shown interest in hiring psychology students for internships and work opportunities.

The Department of Psychology organized an activity-based workshop on “Gratitude: अपने और अपनों को समझें” on 14 July 2022. Gratitude is the key to happiness, faith, peace of mind, and successful relationships. The simple act of gratitude, if practiced daily, can produce numerous positive health and emotional benefits.

Prof. (Dr.) Preeti Kapur, the guiding light of the psychology department, explained the art of gratitude expression through an interactive 1-hour workshop using innovative exercises and helped the participants to acquire the skill of gratitude. It was an insightful and fun-filled workshop with a lot of meaningful exchange of expressions.

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ei--1With a lot of excitement and enthusiasm, the Department of Psychology, IILM Gurugram, launched a “12-hour experiential course on Criminal Psychology’ in the month of August, under the guidance of Prof. (Dr.) Preeti Kapur, and will use it as an opportunity to welcome registrations from IILM students as well as students and professionals from other organizations.

Language matters when you talk about suicide. If we are thoughtful and use words and phrases mindfully we can reduce stigma around suicide.

Workshop Aimed at:

  • Raising awareness about the prevalence and impact of suicide.
  • Identify common risk factors and warning signs of suicide.
  • Promote open and empathetic communication about mental health and suicide.
  • Teach participants how to intervene and provide support to individuals at risk.
  • Provide information about available resources and how to access them.

“Is it possible to show cognitive empathy without having any fellow-feeling or sympathy with it?”

It is fair to say that most of us would understand this fellow-feeling to be a part of empathy. Daniel Goleman, an author of Emotional Intelligence, states that cognitive empathy, also known as perspective-taking is basically being able to put yourself into someone else’s place and see their perspective.

Dr Megha Pushkarna conducted a workshop in Zonal Training centre in Gurugram on 14th and 18th January 2020 on the area of Cognitive Empathy at the workplace. Group on day one comprised of middle management and day two senior management heading branches Pan India for LIC. She discussed Cognitive Empathy as a useful skill, particularly in negotiations for example, or for managers.

She explained how it enables the self to put oneself in someone’s shoes, but without necessarily engaging with someone else’s emotions. Managers may find empathy useful in understanding themselves first and later how their team members are feeling and reacting to their leadership. As people, we have individual differences and it makes us unique in or own way. However, these differences can also create conflicts and disturbs equilibrium at work.
Training for Cognitive Empathy was facilitated with an Emotional Intelligence Questionnaire to individual and group interaction about work, self-management, social skills, managing emotions and lastly managing others at work.
It was an insightful session for many, as they opened up about themselves to discuss blind spots of understanding self and others with whom they work closely and how we can this knowledge for a happy place to work in.

We all face day to day struggles and sometimes get overwhelmed with the demands of family, kids, work, bosses, relatives and society. Somewhere in this humdrum we forget who we are and how to just have fun, or smile and really feel happy. It’s important to be ambitious, focused at work and really try to attain perfection in whatever we do and exceed everyone’s expectations. If we don’t nurture ourselves or take care of our inner wellbeing, soon it will start to reflect on our outer self. We will be taken over by ailments, depression, anxiety, lack of good sleep and other lifestyle disorders and maybe in the end head for burnout or a nervous breakdown. The session was really appreciated by teachers and they felt optimistic and focused on the changes that they wanted to make to their lifestyles. Aspects of eating, the right food were informed and certain suggestions of energy-boosting foods were introduced.

We all need to find our happiness mantra and tune in to make ourselves happy; if we are happy we will make everyone around us happy….it’s the ripple effect.

Workshop on Happiness & Wellbeing –find your inner peace was conducted for 150 teachers of Shalom hills Gurugram by Dr Priyanka Anand Associate Professor IILM University Gurugram & Ms Urvashi Nandrajog certified coach. The workshop was initiated owing to a high degree of stress being reported by teachers at their workplace. Growing demands from peers, students, parents, officials and seniors make the workplace for a teacher extremely stressful. They wanted to know and learn about some ways to enhance their efficiency and effectiveness, to be able to balance growing expectations and lead a happy life. Teaching is one of the noblest professions and the future of the young generation is in the hands of their teachers and mentors.

Dr Priyanka Anand being a behavioural scientist and having over 15 years of experience in training and HR, started the session with a self-awareness slow meditation. The Meditation infused with soft rhythm, pleasing incense and a quiet atmosphere helped them to connect with the energies around them. They learnt to activate the heart chakra and tap into connecting their own energies with the Universe. The participants with deeply engrossed in the mudra and really felt peaceful. They were guided into activities to identify the causes of stress in their personal and professional lives and were able to arrive at practical suggestions to overcome them and create value for self and others around them. The importance of planning your day and consciously finding stress busters to maintain your own happiness was shared with them. They were encouraged to sing, dance, listen to music, take short 5 minute naps, meditate for a few minutes, have some calming herbal infusions of tea to just stay tuned in.

We all face day to day struggles and sometimes get overwhelmed with the demands of family, kids, work, bosses, relatives and society. Somewhere in this humdrum we forget who we are and how to just have fun, or smile and really feel happy. It’s important to be ambitious, focused at work and really try to attain perfection in whatever we do and exceed everyone’s expectations. If we don’t nurture ourselves or take care of our inner wellbeing, soon it will start to reflect on our outer self. We will be taken over by ailments, depression, anxiety, lack of good sleep and other lifestyle disorders and maybe in the end head for burnout or a nervous breakdown. The session was really appreciated by teachers and they felt optimistic and focused on the changes that they wanted to make to their lifestyles. Aspects of eating, the right food were informed and certain suggestions of energy-boosting foods were introduced.

We all need to find our happiness mantra and tune in to make ourselves happy; if we are happy we will make everyone around us happy….it’s the ripple effect.

This workshop on Building resilience and empathy was organized for students by the Department of Psychology, IILM University, Gurgaon. The Guest speaker was Dr Achira Chatterjee.
Dr Achira is trained in Applied Behaviour Analysis, Interpersonal Therapy and Trauma-Focused Cognitive Behavior Therapy. Achira conducts workshops, customized training and has developed enabling policies across corporate organizations, educational institutions and for NGO’s. Her present commitment also includes being a Consultant and NGO representative for the Internal Complaints Committee on Sexual Harassment for corporate organizations and educational institutions. She is interested in travelling and exploring new learning opportunities.

The workshop started with some Ice-breaking activities. The speaker explained the meaning of resilience and the importance of it in our lives. Role-plays were conducted to let students understand the behaviours that are healthy and adaptive. A resilience-building plan worksheet was also given to a student to actively engage in different activities. The speaker also spoke about the meaning of empathy and explained it more rigorously by asking students to draw empathy maps. Students participated in all the activities with a lot of enthusiasm. They discussed problems such as how to deal with peer pressure and smoking, dealing with emotional abuse and dealing with group conflicts in the class. The students thoroughly enjoyed the sessions.
She closed the session while reiterating on important life skills that would be needed to be successful and overcome life’s challenges i.e., Empathy and Resilience. This workshop will help individuals preserve their individual self-worth by helping them examine and resolve personal barriers that inhibit growth. It will help students navigate through life, love and work with a sense of belonging and optimism. Unfortunately, experiencing adversity and hardship is unavoidable, but coping in an empathetic and resilient manner is doable.

Dr. Megha Pushkarna conducted training workshop for middle and senior class teachers for GD GOENKA School on Emotional Intelligence, where core concepts of EI were discussed in group session.

  1. Self-Awareness– What Drives You, What Are You Feeling And Why Are You Feeling That Way
  2. Self-Management– Is Not Suppression But Management Of Emotions, Do What Is Right “At The Moment”
  3. Motivation– Using Feelings To Help Achieve Your Goals
  4. Social Awareness– Appropriate Concern For Others
    1. Relationship Management Skills-Negotiation, Teamwork

It was a fun interactive session where the trainer engaged teachers into self-reflection, role plays to understand how the student-teacher dynamics work in class and how as facilitators they can enhance emotional well-being first for themselves and then for their students. It was also mentioned that how being aware and self-regulated can enhance their teaching skills, multitask work-life balance and transform oneself from feeling burnout to feeling resourceful at work.

While we all are living in a very dynamic and complex environment. In this situation of increased complexity and change, there has been a re-examination of the factors contributing to personal and professional effectiveness. Increasingly, the older notion of intelligence and technical competence being the sole predictors of effectiveness is being contested. Some interesting new ideas in this regard are the concepts of Multiple Intelligence put forth by Howard Gardner and Emotional Intelligence popularized by Daniel Goleman. These broader forms of intelligence have been found to be useful in multitude of situations, including jobs. Emotional Intelligence relates to- sensitivity to and management of self-in relationships. Empirical evidence has suggested that Emotional Intelligence (EI) competencies are at the heart of effective personal and workplace relationships and performance.

Design thinking, as explained by Tim Brown, is a human-centred approach to innovation that draws from the designer’s toolkit to integrate the needs of people, the possibilities of technology, and the requirements for business success.

Design Thinking Specialist, Marketer, Speaker, Facilitator and Managing Partner of TOSS the COIN (a Mar-Tech Consulting Firm)- Ms. Reshma Budhia who has been recognized as the “Exceptional Women of Excellence, 2018 by Women’s Economic Forum”  has been in the domain of marketing from the past 16 years.. Reshma’s mantra in life is “There is always a Plan Z- if you believe you shall achieve”.

Empirical evidences and data highlight the importance of equipping students emotionally to succeed in life. World Economic forum has named Emotional Intelligence (EI) as one of the top 10 job skills in 2020. Given the increasing importance of Emotional Intelligence, IILM University Gurugram organized a Panel Discussion on the “Critical Role of Emotional Intelligence in School Education.” This session deliberated by Dr. Aruna Broot (Psychologist), Dr. Anjana Sen (Physician, Author and consultant for EI, Founding Members of the Forum for Emotional Intelligence Learning), Mr. Nishchint Chawla (Director, HeritageXperiential Learning School Gurugram), Dr M. Shanawaz (HOD Psychology Department, Jamia Milia Islamia), Ms. Rashmi Malik (Principal, Salwan Public School, Gurugram) and session moderator, Dr. Shuchi Agarwal (Professor, IILM) discussed the importance of enhancing social emotional competencies of students to enable them to prepare for upcoming opportunities in the economy characterized by prevalence of Industry 4.0. The discussion concluded that EI is the strongest driver of leadership and personal excellence, and the single biggest predictor of performance. The experts predicted that with the advent of Artificial intelligence a lot of jobs are going to disappear in the future, but emotional intelligence will gain importance and become a differentiator.

The event was well attended by senior educators, school principals, teachers, corporates and students from across Delhi-NCR. The Panel discussion was followed by a workshop on “Emotional Intelligence: A Key Enabler to Classroom Effectiveness” to explore the practical strategies to develop emotional language in the classroom and the development of emotional vocabulary as an educator. It was conducted by Dr. Aruna Broota, who is a well-known Psychologist and well received by the participants. A parallel workshop for students, “Unlocking EQ” was conducted by IILM senior faculty, Dr. Sona Vikas and Dr. Gargi Sandilya. The students not only got practical insights on how they could conduct themselves better but also, explored their own emotional quotient through a psychometric test.

This event was part of the series of workshops that IILM University regularly conducts, to deliberate on contemporary trends and spreading awareness amongst students, educators and corporates. This workshop was conducted by IILM’s Centre of Emotional Intelligence, which has been set up to support people of all ages in developing emotional intelligence skills to thrive in this dynamic world through training and personal coaching develop emotional competencies in organizations, academia and schools.

This was a 3.5 hour workshop for school teachers wherein the participants discovered the importance of emotional intelligence in daily life through activities. Further, through audio visuals, discussions and role plays they uncovered ways to improve their self-awareness, vocabulary of emotions, self-regulation, empathy and managing relationships – all aspects of Emotional Intelligence. The workshop ended with a discussion on how EI can be woven into classroom teaching methods and the difference it can make therein.

This was a 3.5 hour workshop for faculty wherein the participants discovered the importance of emotional intelligence in daily life through activities. Further, through audio visuals, discussions and role plays they uncovered ways to improve their self-awareness, vocabulary of emotions, self-regulation, empathy and managing relationships – all aspects of Emotional Intelligence. The workshop ended with a discussion on how EI can be woven into classroom teaching methods and the difference it can make therein.

This was a 1.5 hour interactive session with students of class 11, wherein the participants learnt to differentiate emotional intelligence from traditional intelligence quotient. They were exposed to a richer vocabulary of emotions, with some tips to recognize and name the emotions they are feeling. Through activities they learnt how to increase their self-awareness. Simple tools for self-management along with an overview of developing empathy and managing relationships were also covered briefly.

Interview Schedule

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