School of Hospitality and Services Management

Since 1993, IILM has built a strong legacy of excellence in education.

Since 1993, IILM has built a strong legacy of excellence in education. Expanding this tradition, IILM’s School of Hospitality and Service Management offers a distinguished BA/BA (Hons) in Hospitality and Service Management, combining theoretical knowledge with practical expertise to shape future leaders for this dynamic industry. The school provides a comprehensive pathway to careers in the hospitality and service sectors, fostering not only skilled professionals but also innovators and entrepreneurs.

Students benefit from a globally aligned curriculum, real-world projects, internships, and specialised workshops designed to meet the needs of the ever-evolving industry. With an emphasis on sustainability and redefining service excellence, IILM prepares students to embrace challenges, adapt to global trends, and lead with confidence and innovation in a competitive professional landscape.

Key Features of the Programme

The programme provides a robust foundation in hospitality and service management, covering essential areas such as Culinary Arts, Food and Beverage Operations, and Accommodation Management.
Students can customise their learning experience with a wide array of specialisations, including Culinary Arts, Food and Beverage Management, Accommodation Management, Hospitality Sales and Marketing, Hospitality Entrepreneurship, Event Management, and Data Analytics and Revenue Management.
With access to courses in disciplines like psychology, critical thinking, and foreign languages, the programme ensures a well-rounded and global education experience.
Students gain hands-on experience through immersive internships, live projects, and support from an incubation cell, empowering them to turn entrepreneurial ideas into successful ventures.

MESSAGE FROM MR. NAKUL ANAND

(Guide and Mentor, School of Hospitality and Services Management)

IILM strives to make hospitality education a pathway to global leadership, a catalyst for innovation, and a driver of economic and social transformation. The vision of the University is to provide comprehensive and interdisciplinary hospitality education that nurtures service excellence, ethical values, and sustainable practices.

The primary mission of the School of Hospitality and Services Management is to create a generation of professionals who are not only technically skilled and industry-ready but also socially conscious, globally competent, and equipped with exemplary leadership abilities. By nurturing the next generation of leaders for one of the most dynamic and impactful industries in the world, IILM empowers its students to set new benchmarks in innovation, sustainability, and service excellence.

At IILM, we prepare students to address the ever-changing dynamics of the global service economy, inspiring them to lead with creativity, vision, and integrity, and to contribute meaningfully to society and the industry at large.

Nakul Anand

Former Executive Director, ITC Limited Corporate Hotelier of the World 2019

What makes it different at IILM University, Gurugram ?

Expert-Crafted Curriculum

Designed under the guidance of industry veteran Mr Nakul Anand, the curriculum focuses on emerging fields like data analytics, hospitality entrepreneurship, and sustainability, seamlessly connecting classroom learning with industry excellence.

Immersive Internships and Foreign Language Training

Students gain hands-on experience through domestic and international internships, supported by 100% placement assistance, while foreign language training enhances global career prospects.

Live Projects and Industry Collaborations

Strategic partnerships with leading luxury hotel brands, service organisations, and international universities provide practical exposure and networking opportunities.

Industry Network and Guest Lectures

Build strong industry connections through guest lectures and personalised mentorship delivered by seasoned professionals and experts.

Professional Development and Leadership Focus

Leadership, communication, and professional skills are honed to ensure students transition seamlessly into the dynamic hospitality and service industries.

Industry-Ready Digital Skills

Training in hospitality software and digital tools prepares students for the evolving technological demands of the industry.

Entrepreneurial Incubator

A platform to develop and launch entrepreneurial ideas with expert guidance, networking opportunities, and collaborative discussions.

Multidisciplinary and Skill-Enhancement Courses

Diverse courses, including psychology, critical thinking, and foreign languages, broaden perspectives and enhance employability.

Value-Added Certifications

Certifications in hospitality technology and service excellence equip students with specialised skills to stand out in the job market.